What is your return policy?
During the holiday season, we are extending our normal 30 day return policy so you can buy your gifts with confidence. Items purchased on or after Sunday, 11/01/20, are eligible for return until Sunday, 1/31/21. The following still applies:
- Items must be unwashed, unworn, unused merchandise (original tags attached).
- Swimwear, underwear and beauty are final sale.
- All items sold at a discount of 50% or greater are considered “final sale”. Final sale items are not eligible for refunds, exchanges or store credit.
- Gifted items are only eligible for store credit (required: new with tags, originally purchased online, name of bill to).
- Merchandise received after the 30 days will only be accepted at our discretion for a store credit.
- Only items purchased through 7forallmankind.com may be returned to our warehouse. Items purchased through any department store, specialty store, outlet store or online partner must be returned to the place of purchase.
- Upon receipt of returned goods, 7forallmankind reserves the right to deny refund if the merchandise does not meet the return policy requirements
- For returns using our return label, please allow up to 7 days transit time.
- Please allow 7-10 business days for us to process your return package. All refunds to credit card will appear within 1-2 billing statements.
We guarantee our merchandise to be free of manufacturing defects. If you feel you have received a defective item, this will need to be reviewed by our internal operations team. For further assistance, please reach out to our customer support team here.
7 for All Mankind cannot accommodate any exchanges at this time. Please return the original item for a refund or store credit (according to our policy guidelines).
Where do I ship my return?
Introducing a new and improved returns process, making it easier than ever before to shop 7 For All Mankind online.
To initiate a return, simply visit our online return portal, where you can print a personalized return label. Then package the items for return and ship back via UPS.
When will my credit card be refunded?
Once your package has been received, your refund / credit will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.
The credit may not show up until your credit card's next monthly billing cycle. You will be notified via email to the address listed on your order when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
Can I return a Gift?
Gifted items are only eligible for store credit. (Required: new with tags, with a proof of purchase or gift receipt). Please email us at firstname.lastname@example.org for assistance.
Do you accept international returns?
International customers may return merchandise by any traceable method at their own expense. Free returns are only offered within the contiguous United States. We recommend using UPS who will provide a tracking number to ensure your package does not get lost. Packages must be returned prepaid. We do not accept COD. Please use the below mailing address:
7FAM Online Returns
15971 Santa Ana Ave
Fontana CA 92337
Do you allow Exchanges?
We do not offer exchanges at this time. If item(s) are eligible to be returned, we suggest you place a new order and return the unwanted item(s).