Welcome to Our Help Page

Will I get an order confirmation notice?

When you enter your credit card information on the final review page, we'll give you an order confirmation number. You will also immediately receive an e-mail confirming that your order has been received. We will send you another e-mail to notify you when your order has been shipped and we've charged your credit card.

What's the status of my order? How do I track my order?

Once you have placed an order, you can track it at any time. Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.

How do I know that my order has been shipped?

When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

When will my order be shipped? When will it arrive?

It can take up to 2 business days to ship your order.

• This includes: payment authorization, order fulfillment and finalizing shipping/tracking details of your order.

• Excluding Saturday, Sunday and holidays

• All orders submitted Monday through Friday by 10:00 AM PST will take precedence on orders placed after this time frame.

The delivery option you have chosen determines when you will receive your order once it has shipped.

For consumer protection, all orders are subject for possible review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

Please note that ground orders will be shipped via UPS and delivered by UPS Surepost. Expedited orders will be shipped via UPS. A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track your order's status. If you need further assistance tracking your package, please visit www.ups.com or contact UPS directly at 1-800-742-5877 and provide your tracking number. 

What countries do you ship to? How long does it take to deliver?

This site ships anywhere in the United States and Canada, and to select countries. Please view our international shipping rates. Remember, shipments outside of the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information. You can also view our international partner sites.

Do you ship to PO boxes or APO/FPO addresses?

We are happy to announce that we now ship to P.O. boxes and APO/FPO addresses.

If I send my package as a gift, will the recipient receive the invoice?

Yes, but there is no pricing on the form. The Gift Message option box appears on the Order Receipt Form, but if you would still like us to remove the form from the package, please contact customer service.

RETURNS 

What is your return policy?

HOLIDAY RETURN POLICY: During the holiday season, we are extending our normal 30 day return policy so you can buy your gifts with confidence. Items purchased on or after Friday, 11/15, are eligible for return until Wednesday, 1/15/20. The following still applies:

• Items be unwashed, unworn, unused merchandise (original tags attached).
• Swimwear, underwear and beauty are final sale.
• All sale styles purchased with an additional promotion applied are final sale.
• Gifted items are only eligible for store credit (required: new with tags, originally purchased online, name of bill to).
• Merchandise received after the 30 days will only be accepted at our discretion for a store credit.
• Only items purchased through 7forallmankind.com may be returned to our warehouse. Items purchased through any department store, specialty store, outlet store or online partner must be returned to the place of purchase.
• Upon receipt of returned goods, 7forallmankind reserves the right to deny refund if the merchandise does not meet the return policy requirements

We guarantee our merchandise to be free of manufacturing defects. If you feel you have received a defective item, this will need to be reviewed by our internal operations team. For further assistance, please reach out to our customer support team here.

7 for All Mankind cannot accommodate any exchanges at this time. Please return the original item for a refund or store credit (according to our policy guidelines).

Do you accept international returns?

International customers may return merchandise by any traceable method at their own expense. Free returns are only offered within the contiguous United States. We recommend using UPS who will provide a tracking number to ensure your package does not get lost. Packages must be returned prepaid. We do not accept COD.  Please use the below mailing address:

7FAM Online Returns
15971 Santa Ana Ave
Fontana CA 92337

Do you allow Exchanges?

We do not offer exchanges at this time.   If item(s) are eligible to be returned, we suggest you place a new order and return the unwanted item(s).

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MISCELLANEOUS QUESTIONS

Can you tell me when new products or special promotions are available?

Yes. If you love 7 For All Mankind but hate searching for the latest online promotions, discounts and coupon codes, we completely understand. Simply sign up for our mailing list and receive the most up-to-date information on all our current promotions, sales and special announcements.

What is the Address Book and how do I use it?

Registered users can store the addresses of their friends and family online, so when you want to send a gift, you don't have to search for his/her address...we'll hold on to it for you! Update your address book.

I bought your product on eBay, is it authentic?

We have been getting complaints from customers who have purchased on eBay (or other auction/web sites) in regards to counterfeit products. To be sure that you're not buying a counterfeit product, we suggest you shop on our website or from one of our authorized retailers.

Is my personal and credit card information safe on your website?

Yes. We've taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a secure server. In secure mode, your computer and our server send data back and forth in an encrypted format.

What is your privacy policy?

We will never share your e-mail address or personal information with any third parties. Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only. View more details on our privacy policy.

What if I place an order and the item is out of stock?

While we make every effort to maintain an ample supply of our stock, occasionally we run out of certain items. Out-of-stock items will be removed from your original order total and a revised total updated.

Do you offer price adjustments?

Price adjustments can be made within 14 days from the ship date of your item. We do not offer price adjustments on items purchased at a discount that are further reduced. The price adjustment credit will be issued to your original form of payment.

$69 dollar denim is not eligible for price match. That special pricing is valid only when purchased during Black Friday/Cyber Monday.

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SIZE CHARTS

View our size charts for women, men, girls and boys.

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• Women
• Men
• Girls
• Boys

Denim

Size	Waist	Low Hip	Thigh
23	22 1/4"	33 1/2"	19 3/8"
24	23 1/4"	34 1/4"	20"
25	24 1/4"	35 1/4"	20 5/8"
26	25 1/4"	36 1/4"	21 1/4"
27	26 1/4"	37 1/4"	21 7/8"
28	27 1/4"	38 1/4"	22 1/2"
29	28 1/4"	39 1/4"	23 1/8"
30	29 1/4"	40 1/4"	23 3/4"
31	30 1/4"	41 1/4"	24 3/8"
32	31 1/4"	42 1/4"	25"
33	32.25"	43.25"	25.5"
34	33.25"	44.25"	26"

Ready-to-Wear

Size	Bust	Waist	Hip
XS	32"-33"	25"-26"	35"-36"
S	33"-34"	26"-27"	36"-37"
M	34"-35"	27"-28"	37"-38"
L	35"-36"	28"-29"	38"-39"
XL	36"-37"	29"-30"	39"-40"

Measuring Tips

Bust

Measure around the fullest part of your bust.

Waist

Measure around the narrowest part of your torso.

Low Hip

With your feet together measure around the fullest part of your hips/rear.

Thigh

With legs slightly apart, measure around the fullest part of your thigh.

Denim

Size	Waist	Low Hip	Thigh
28	28 1/2"	34"	21"
29	29 1/2"	35"	21 1/2"
30	30 1/2"	36"	22"
31	31 1/2"	37"	22 1/2"
32	32 1/2"	38"	23"
33	33 1/2"	39"	23 1/2"
34	34 1/2"	40"	24"
36	35 1/2"	41"	25"
38	36 1/2"	42"	26"
40	37 1/2"	43"	27"

Tops & Jackets

Size	Neck	Chest	Waist
XS	14 3/4"	36"	28"-29"
S	15 1/4"	37"-38"	30"-31"
M	16"	39"-40"	32"-33"
L	16 1/2"	41"-42"	34"-35"
XL	17 1/2"	43"-44"	36"-35"
XXL	18"	46"	38"-39"

Measuring Tips

Waist

Measure around the narrowest part of your torso.

Low Hip

With your feet together measure around the fullest part of your hips/rear.

Thigh

With legs slightly, measure around the fullest part of your thigh.

Girls Bottoms

Size	Age	Height	Chest	Waist
2T	18M-27yrs	35"	20 1/2"	20"
3T	2-3yrs	38"	21"	20 1/2"
4T	3-4yrs	41"	22"	21"
4	3-4yrs	41"	22"	21"
5	4-5yrs	43.5"	23"	21.5"
6	5-6yrs	46"	24"	22"
6x	6-7yrs	48.5"	25"	22.5"
7	7yrs	51"	26"	22"
8	7-8yrs	53"	27"	23"
10	8-9yrs	55"	28.5"	24"
12	9-10yrs	58"	30"	25"
14	10-11yrs	61"	31.5"	25"

Girls Tees

Size	Chest	Sweep	Body Length
2T	21"	22"	14"
3T	22"	23"	15"
4T	23"	24"	16"
4	23"	24"	16"
5	24"	25"	17"
6	25"	26"	17 1/4"
6X	26"	27"	18 1/2"
S(7/8)	27 1/2"	28 1/2"	19 1/4"
M(10)	29 1/2"	30 1/2"	20"
L(12)	31 1/2"	32 1/2"	21 1/4"
XL(14)	33 1/2"	34 1/2"	22 1/2"

Infant

Size	Age	Height	Chest	Waist
12M	9-12M	30.5"	19"	19"
18M	12-18M	32"	19 3/4"	19 1/2"
24M	18M-2yrs	35"	20 1/2"	20"

Boys Bottoms

Size	Age	Height	Chest	Waist
2T	18M-27yrs	35"	20 1/2"	20"
3T	2-3yrs	38"	21"	20 1/2"
4T	3-4yrs	41"	22"	21"
4	3-4yrs	41"	22"	21"
5	4-5yrs	43.5"	23"	21.5"
6	5-6yrs	46"	24"	22"
7	6-7yrs	48.5"	25"	22.5"
8	7-8yrs	53"	26.5"	24"
10	9-10yrs	56"	27.5"	25"
12	10-11yrs	58"	28.5"	26"
14	11-12yrs	61"	30"	27"
16	12-13yrs	64"	31.5"	28"

Boys Tees

Size	Chest	Sweep	Body Length
2T	25"	25"	14"
3T	26"	26"	15"
4T	27"	27"	16"
4	27"	27"	16"
5	28"	28"	17"
6	29"	29"	17 1/4"
7	30"	30"	18 1/2"
S(8/10)	32"	32"	19 1/4"
M(12)	34"	34"	20"
L(14)	36"	36"	21 1/4"
XL(16)	38"	38"	22 1/2"

Infant

Size	Age	Height	Chest	Waist
12M	9-12M	30.5"	19"	19"
18M	12-18M	32"	19 3/4"	19 1/2"
24M	18M-2yrs	35"	20 1/2"	20"